Effective Date: 02.16.26
Business Name: Polished Rose Cleaning

Polished Rose Cleaning (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you:

- Request a quote

- Book a cleaning service

- Fill out a contact form

- Subscribe to updates

Communicate with us via phone, email, or SMS

We may collect:

- Name

- Email address

- Phone number

- Home or service address

- Service details and preferences

Automatically Collected Information

When visiting our website, we may collect:

- IP address

- Browser type

- Pages visited

- General usage data

This information helps us improve our services and website experience.

2. How We Use Your Information

We use your information to:

- Respond to inquiries

- Provide quotes and schedule services

- Send appointment confirmations and reminders

- Improve our customer experience

- Send occasional service updates or promotions (if you opt in)

We do not sell, rent, or trade your personal information to third parties.

3. SMS & Communication Consent

If you provide your phone number, you consent to receive:

- Appointment confirmations

- Service reminders

- Follow-up messages

- Occasional promotional updates (if opted in)

Message frequency may vary.
Message and data rates may apply.
You may reply STOP at any time to opt out.
Reply HELP for assistance.

4. Information Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party tools or platforms (such as scheduling, payment processors, or CRM systems) to operate our business. These providers may collect and process your information in accordance with their own privacy policies.

6. Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings.

7. Your Rights

You may:

- Request access to your personal information

- Request corrections

- Request deletion of your information (unless required for legal or operational purposes)

To make a request, please contact us using the information below.

8. Contact Information

If you have questions about this Privacy Policy, please contact:

Polished Rose Cleaning
Email:

Phone: (724) 739-3550

Service Area: Pennsylvania

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.